How to buy
Change by size and model
The process is as follows: you must write us an email to firstname.lastname@example.org explaining your size change request or call us to manage a return shipment, that is, we through our NACEX agency, we send the new item to the delivery address that appears on the order. At the time of delivery, the customer must have prepared the item to be returned to deliver it to the courier.
Information about the product
EXÉ, is a shoes brand and offers products related to this market, more specifically women's shoes, and where we can find products related to the categories of ballerinas, boots, booties and shoes.
How to buy
You can make your purchase for 24 hours a day 365 days a year, from any computer with Internet access, through our website. You can only make the purchase of products on the page www.exeshoes.es
The purchase process is very simple, to find the product you want to buy you must enter the catalog, where you can see the different product categories we have, from there you can select the quantity of product you want to buy and click on "Add to cart" , once this is done you can continue adding products (continue buying) or formalize your purchase (place order).
To be able to place the order and formalize your purchase, you must have previously created an account as a customer, for which a registration form accessible from "My account" is offered, entering "Create account". In this way you will obtain a password that will help you to make successive purchases, from that moment, without the need to re-register. With the password obtained you can modify your personal data whenever you consider it appropriate, accessing your personal data, from the customer panel.
When you formalize the purchase you will receive a message in your email, confirming the order and this message will be accompanied by a complete receipt of your order, we recommend that you keep this receipt to avoid possible errors in the reception of the order.
Once the order has been formalized, you can not modify the details of the order from the website. For any questions please contact us through the phone: 965 43 43 25 or email contact: email@example.com.
To make the payment of the purchase, you can do it through bank transfer.
The prices do not include the expenses corresponding to the shipment, these expenses are detailed separately once the product has been selected and sent to the basket, and before the customer gives your final purchase agreement.
The buyers undertake to follow the criteria in good faith, in case the prices of the products on the web, due to errata in the edition, are not those that correspond.
Once we have received the payment of your purchase, you will receive your order in 4 and 7 days, unless there is a stock breakage, then we will contact you to inform you of the situation. If the stock breakage was final, the amount paid would be paid.
The shipping costs are:
For orders over 150€ the shipping cost is free
For changes or refunds, you have a period of 15 days to count after the day following the reception of the order.
The item must be in perfect condition and in its original box, intact, in order to accept your return. No used item will be accepted. Please, DO NOT seal the box directly because it will not accept any that are damaged (peeled by cellophane etc.)
1st Option: You must choose the courier company since the shipping costs of the item to be returned will be at your expense. Under no circumstances will returns sent to freight be accepted.
In this case, the purchased item is the client's responsibility until it reaches our offices
For any questions you can contact us through telephone 965 43 43 25 through our e-mail: firstname.lastname@example.org
EXÉ SHOES S.L.U.
C/ Gabriel Miró, 22
C.P. : 03201 Elche (Alicante)
The data that is requested through the registration form to create an account, are used exclusively to process your order. EXÉ guarantees that your data travels on a secure, encrypted and protected protocol (SSL) connection.